The best way to book a stay with us is to contact our reservations team to ensure you get the best quote for your holiday.

You can send us an enquiry via our Contact Us page, email us at reservations@chaletchardons.com, or call us on +44 (0)1600 800 300.

Our catered half-board holidays include accommodation with breakfast and afternoon tea every day of the week, and an evening meal with accompanying wine on 6 out of 7 nights. It also includes linen, towels, housekeeping, and a hosting service throughout your stay.

Our self-catered holidays include before and after-stay cleaning, towels, and linen. For full details on this, please see our what’s included page.

Our accommodation price does not include any additional extras. After booking your accommodation with us we can assist with lift passes, ski and snowboard hire, airport transfers, and lessons. Choose from private or shared transfers, various ski hire packages, and group or private lessons to suit your needs. Let us know what you need, and we’ll help arrange everything for a seamless trip!

No, the Tourist Tax (Taxe de Séjour) is not included in your booking price. This tax is imposed by the local government of Tignes and is not controlled by us. It is charged per person, per night, and the exact amount will be communicated to you before your arrival.

The tax must be paid separately upon arrival at the resort. Please ensure you have the necessary payment ready, as this is a mandatory charge set by the local authorities.

Yes, see our social media posts or special offers page for details. For cheaper weeks we advise you to look at the early or late weeks of the season as you will often find bargains to be had or try January which tends to be the cheapest month of the year to go skiing outside these times. Check out our prices page to compare the cost of each week.

For shared occupancy bookings, if you do not reach the capacity of a room booked on a price-per-person basis, then you will be required to pay a bed supplement per empty bed. The supplement will be determined by the date of your stay. Feel free to discuss this with us by email when booking and we will be able to advise you.

We accept a range of payment methods, including credit and debit cards (Visa, Mastercard, etc.). We do not accept AMEX.

You can also choose to pay by bank transfer. For more details on payment methods or to discuss a payment plan, please contact our reservations team here.

We only accept euros. You can pay over the phone or via bank transfer if you are unable to pay via your portal.

We recommend booking as early as possible, especially for peak dates like Christmas, New Year, and school holidays, as availability fills up quickly. Please see our availability page for Winter 2025/26 here.

The deposit for your booking is 30% of the total cost of your booking.

If you book more than 12 weeks before arrival you can pay a deposit upfront to secure your booking with us, then the remaining balance is due 12 weeks before arrival.

If you book less than 12 weeks before arrival, then the full amount will be due at the time of booking to confirm your booking with us.

We generally operate on a Saturday to Saturday booking basis, but we can sometimes take shorter bookings outside of peak-season weeks. Bookings that cross weekends are much more difficult to accommodate but we will always try to help if possible.

Yes, changes may be possible depending on availability. If you need to adjust your dates, guest numbers, or chalet selection, please contact our reservations team as soon as possible, and we will do our best to accommodate your request.

Our chalets are in Tignes Les Brévières, the prettiest village in the Tignes. Nestled at 1,550m, Les Brévières offers traditional alpine charm, stunning mountain views, and direct access to 300 km of world-class skiing. With a mix of tree-lined runs, excellent snow conditions, and a friendly village atmosphere, it’s the perfect place to experience the best of Tignes!

All of our chalets is equipped with all the essential amenities to ensure a comfortable stay. These include free Wi-Fi, en-suite bathrooms, spacious lounges, heated ski storage, and more. We also provide housekeeping services, and your chalet hosts are always available to assist with anything you need during your stay.

Yes, towels and bed linen are provided in all of our chalets, so you don’t need to bring your own. For guests staying for a week, we also offer a mid-week towel change.

Most of our chalets have spaces for two cars.

If your chalet doesn’t have parking spaces, or if you are bringing more than two cars, you can book parking at Parking Tignes les Brevieres. Please book these in advance as the supply is limited. You can book parking at Indigo Parking.

Most of our chalets have laundry facilities, but not all. If you require laundry services during your stay, please speak with your chalet host.

Many of our chalets feature hot tubs, saunas, or both! You can find this information in the chalet descriptions on our website or contact us for recommendations based on your preferences.

Yes! Chalet Hattiers has a dedicated 6-person long-stay dormitory for guests staying a month or longer.

It features an ensuite bathroom, a private balcony, ski storage, and meals served with other chalet guests. All the bunks have privacy curtains, individual lights, and charging points.

The chalet is just a 3-minute walk to the lifts, it’s perfect for an extended ski trip! Please take a look at Chalet Hattier’s long-stay dormitory-stay room here.

All our accommodation is within 5 minutes walk of a ski lift. All our chalets can access the Les Brevieres gondola either directly or via the Brevieres Acensur pedestrian lift.

All of our chalets have secure ski and snowboard storage areas, many of which include heated boot warmers for added comfort.

You can also rent lockers at the lift station. Book with Skicase and find out more here.

Yes! Chalet Chardons welcomes guests in summer, offering a fantastic base for hiking, mountain biking, water sports, and more in the stunning Tignes area. Enjoy warm alpine days, breathtaking scenery, and a range of outdoor activities. Find out more about our summer stays here

Our half-board package includes a hearty breakfast to start your day, afternoon tea with homemade cakes, and a delicious five-course dinner prepared by our talented chalet chefs. To find out more about dining with Chalet Chardons please read more here.

We do not provide lunch.

Yes, we can accommodate a variety of dietary requirements such as vegetarian, vegan, gluten-free, and dairy-free diets. Please let us know in advance of your stay so we can ensure we have everything ready for you.

Our catered chalets include wine with dinner. We also offer an extended drinks package for our sole-occupancy stays, where your chalet will be stocked with a selection of spirits, beers and soft drinks.

You are welcome to bring your own drinks, and we have storage space available in most chalets for personal alcohol.

Breakfast is served between 8 am – 9am, afternoon tea is laid out by your host before they leave in the morning, and dinner is served at 7:15 pm.

Yes! We offer an earlier kids’ dinner with simple, nutritious meals like chicken goujons, pasta, cottage pie, and roast dinners. Desserts include fresh fruit, banana splits, and crumble with custard. Let us know in advance if your child has any dietary needs!

Early Kids Dinner is served at 18:30

Yes, we can arrange ski passes for you ahead of time so that they are ready for you when you arrive. Simply let us know your preferred ski area and dates, and we’ll take care of the rest.

With the full Tignes & Val d’Isere lift pass, all ski lifts in the resort are included. If you choose to buy just a Tignes area ski pass you will only be able to use the Tignes Ski lifts.

With a 6-day ski pass, you will have free access to the swimming pool in Tignes. All the shuttle busses around the resort are free whether you have a pass or not, as are the several small chairlifts on the nursery slopes for beginners, including the drag lift in Tignes Les Brévières.

While we do not provide ski or snowboard equipment directly, we work closely with a local rental shop in Tignes Les Brévières and a ski delivery company to ensure you receive a discount on your equipment hire. Just let us know if you need recommendations or assistance with booking your rental equipment.

Yes, we work with several reputable ski schools in Tignes Les Brévières. Whether you’re a beginner or looking to improve your technique, we can recommend group or private lessons for all skill levels.

Please find below our recommended ski/board lesson providers. Please contact them directly to arrange lessons and when making reservations kindly notify them that you are staying with Chardons.

Evolution 2, Tignes

Evolution 2 is an award-winning ski and adventure school that in its 25-year history has become one of the most respected organisations in the French Alps. They offer a personal approach through small teaching groups, English-speaking instructors, specialists in their field, and an emphasis on real progression and having fun.

Phone: +33(0)760 821012, Email: booking@evolution2.com

Our guests get 10% off lessons with a discount code and 5% off activities

ESF (French Ski School)

ESF offers private and group lessons and 5- or 6-day ski schools are available.  The ESF have an office in Tignes les Brévières and all instructors speak good English.

Phone: +33(0)479 065113, Email: Please visit https://www.esf-tignes.org/contact

TDC Ski

TDC (The Development Centre) offers private and group lessons. They are known to offer smaller group classes, with a more specialist approach, called ‘clinics’. They also run off-piste guides and training.

Phone: +33 6 15 55 31 56, Website: https://www.tdcski.com/, Email:  info@tdcski.com

While we don’t provide guided off-piste tours directly, we can recommend local mountain guides and companies that specialize in off-piste adventures. If you want to find out more or find a guide – please click here.

Yes, we provide free Wi-Fi in all of our chalets. Most of our chalets now have fibre internet connections.

*While most of our chalets are equipped with Fibre internet connections, we cannot guarantee consistently fast speeds at all times. Due to our mountain location, network performance may be affected by factors beyond our control, such as weather conditions, provider limitations, and peak usage times. We appreciate your understanding and recommend downloading any essential files in advance if a stable connection is required.

We do not offer in-house childcare services, but we can recommend trusted local providers for babysitting or daycare services.

As for children’s ski lessons, we work with top-rated ski schools in the area, which offer group and private lessons for young skiers. It is best to research and book these in advance as they are often quite busy, and you may find it difficult to get your child into them if left until the last minute to book. Click here for some recommended childcare services in Tignes.

Yes, we can provide cots and highchairs for families with young children. Please let us know in advance so we can have them ready for your arrival.

Absolutely! Aside from skiing and snowboarding, Tignes offers sledging areas, a swimming pool, ice skating, and an indoor play centre. Find out more by visiting the Tignes official page here. Also need help planning your weekly agenda, us the entertainment programme run by Tignes here.

Yes, we can help organise shared and private airport transfer services from Geneva, Lyon, and Grenoble airports.

Let us know your flight details, and we can help arrange these for you.

Check-in time is from 4:00 pm on the day of arrival, and check-out is by 9:00 am on the day of departure.

If you have an early arrival or late departure, we can arrange for your luggage to be stored in the chalet, so you can enjoy the slopes or relax in the village before your transfer.

Yes, you can drive to our chalet, you will need to ensure you have the appropriate winter driving equipment (snow chains or winter tyres)

For parking most of our chalets have on-site parking, if these are unavailable then there are two carparks available in Tignes Les Brévières.

If your flight is delayed, please inform your transfer provider as soon as possible so they can adjust your pickup accordingly.

From Bourg St Maurice, you can take a bus to Tignes for around €10, with services running approximately every 60 minutes on a Saturday from 10 am to 7 pm.

Outside these hours you will need to book a taxi, which typically costs between €70 and €120. It is best to book these well in advance to guarantee availability.

If you cancel your holiday for any reason, other than when the specific Covid-19 circumstances arise as listed above in clause 11, the cancellation charges below are payable from the date we are informed of your cancellation.

Period before departure within which written notification of cancellation is received by us the cancellation charge will be:

• More than 12 weeks = Deposit
• Between 12 and 6 weeks = 50% of the total amount
• Less than 6 weeks = 100% of the total amount

Depending on the reason for cancellation, you may be able to reclaim these cancellation charges (less any applicable excess) under the terms of your insurance policy. Your identified party leader is responsible for paying this charge and you acknowledge that he or she is responsible to your party for accounting to you.

We have a strict no-smoking policy inside all of our chalets. Smoking is permitted in designated outdoor areas, but we ask guests to be considerate of other guests and avoid smoking near entrances or open windows.

Unfortunately, we do not allow pets in our chalets, except for registered service animals.

Yes! We strongly recommend purchasing travel insurance at the time of booking to cover unexpected events such as cancellations, medical emergencies, and lost luggage.

Yes! While skiing is the main attraction, Tignes also offers a range of non-skiing activities. We can also recommend local excursions such as guided mountain walks, or you can relax in your chalet with a good book or board games.

You can explore Tignespace, a world-class sports and leisure centre with a climbing wall, gym, squash courts, and an indoor sports hall. For relaxation, visit Le Lagon, which features a swimming pool, spa, and wellness area with hot tubs, saunas, and steam rooms.

Outdoor enthusiasts can enjoy winter hiking, snowshoeing, dog sledding, or taking a scenic lift ride to soak in the mountain views. Plus, with a range of shops, restaurants, and bars, there’s always something to do off the slopes!

Visit the Tignes official website or app to find the full range of activities. Click here to find out more.

Yes! Tignes has a great selection of après-ski bars, including Cocoricos, Marmottes Bar and Loop bar. In the village we have our own bar – Le Reservoir, where you can enjoy live music, drinks, and a lively atmosphere.

Absolutely! We can recommend and book local restaurants for you, including L’Armailly, La Bouida, and L’Étoile des Neiges, which offer fantastic dining options in the village. If you are looking for elsewhere, please get in touch.

Yes! Tignes is one of the most snow-sure resorts in the Alps, with a high-altitude ski area reaching up to 3,456m on the Grande Motte glacier. Its north-facing slopes and extensive snowmaking ensure excellent conditions from early December to May. Whether you’re visiting in peak season or late spring, you’ll find reliable snow and fantastic skiing!

The resort also reaches over to Val d’Isere. This world-class domain offers 300 km of pistes, 78 lifts, and a mix of terrain for all abilities.

You can reach Tignes Le Lac from Les Brévières by ski, bus, or car. The easiest way is to take the Brevieres gondola, then the Boisses gondola and connect via the Aiguille Rouge lifts and pistes.

Alternatively, the free resort shuttle bus runs regularly throughout the day and takes about 20 minutes.

If driving, it’s a 15-minute journey via the mountain road.